Return & Refund Policy

We MrFairing offer a 30-day return window. You have 30 days from receiving your order to request a return. Returns submitted after 30 days will not be accepted. All approved returns are subject to a 20% restocking fee.

• Condition Requirement: Only unused items in original packaging with all tags attached are eligible.
• Proof of Purchase: A valid order ID or receipt is required.

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Return Refund Process

Step 1: Submit a Return Request

Email us at contact@mrfairing.com. We respond within 1–2 business days.

Email Subject: Return (#Order ID)
Email Should Include:

• Product model
• Description of the issue
• Suggestions for improvement (optional)

Step 2: Prepare Your Return Package

After approval, you have 7 days to ship the item back.

• Return the product in original packaging
• Order ID must appear on the shipping label
• Ship to the return address provided after approval

Step 3: Notify Us After You Ship

Email the tracking number to: contact@mrfairing.com.

Step 4: Refund Processing

Your returned package will be inspected within 2–3 business days after arrival. Refunds typically take 5–10 business days to appear on your payment account after approval.

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Important Notes

• Return Shipping Fees: Customers are responsible 
  for return shipping costs to our US return center.
• Tracking Required: Tracking number must be emailed to us.
• No Unauthorized Returns: Returns sent without approval will be refused or discarded after 30 days.
• Restocking Fee: All approved returns incur a 20% restocking fee.

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Order Cancellation Policy

Orders may be canceled only before shipment. Once in transit, cancellation is not possible.

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Damaged, Defective, or Missing Parts

Any issues must be reported within 7 days of delivery.

• Provide clear photos and detailed descriptions
• Claims submitted after 7 days are not accepted
• This 7-day claim window is separate from the 30-day return window

Non-Returnable Items

Customized fairings (special colors, unique graphics, non-standard models) are non-returnable once production begins. No returns or cancellations are accepted for custom orders.

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Exchanges

Exchanges are only available for items that arrive defective or damaged.

Please email us at contact@mrfairing.com to initiate an exchange.

For fastest service, you may return the item (after approval) and place a new order.

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Contact Us

Email: contact@mrfairing.com

Company Name:HONGKONG SAYYEAH E-COMMERCE CO.，LIMITED

Office Address:
FLAT/RM 1405B 14/F THE BELGIAN BANK BUILDING
NOS. 721-725 NATHAN ROAD MONGKOK KL
Hong Kong

Return Address:
(To better serve our US customers, we have a return processing center in California)
5005 Lindsay Court
Chino, CA 91710
United States