Shipping Policy

Our goal is to provide every customer with clear and transparent shipping services, ensuring your high-quality, custom motorcycle fairings arrive safely and efficiently.

Order Timeline (Time Frame of Delivery)

The total delivery time is divided into two primary components: Processing Time and Shipping Time.

1. Processing Time (Production & Fulfillment)

This is the time required from when your order is placed to when the package leaves our facility or factory.

• Ready Stock Fairings: For products explicitly labeled as “Ready Stock,” fulfillment typically takes 1–2 Business Days before the package is dispatched.
• Custom/Made-to-Order Fairings: The majority of our fairing kits are custom-made and painted upon order to ensure the highest quality, precision, and adherence to your specifications.
• Production Time: This process averages 5–10 Business Days before shipping.

2. Shipping Time (Transit Time)

This is the time the package spends in transit from dispatch to final delivery. We utilize leading global air express services such as FedEx, UPS, EMS, and other specialized carriers.

Shipping Category	Guaranteed Delivery Time
Non-custom fairings	5–10 Business Days
Custom fairings	12–21 Business Days

Please Note: Complex or highly intricate custom paint designs may require additional production time. In rare instances, customs delays, force majeure events, or national holidays may slightly extend the transit time.

Right vs. Fast: Our Commitment to Quality

We understand the anticipation of receiving your product, but we prioritize Quality and Fitment over Speed.

Fairings are high-precision parts. The wait ensures:

• Perfect Fitment: Our fairings utilize injection molding for design and production, guaranteeing a proper and seamless fit for your specific motorcycle model and year. Rushing the process compromises fitment.
• Customization & Satisfaction: The process allows us to achieve the unique paint scheme and graphics you desire, leading to a high-quality product that meets your aesthetic expectations and enhances your bike's overall appearance.

Duties, Loss, and Cancellation Policy

Customs Duties and Taxes

For orders shipped to Canada, the United Kingdom, Australia/New Zealand, and other international destinations, the customer is responsible for all Customs Duties, Import Taxes, and VAT/GST incurred upon arrival in the destination country. These charges are not included in your order total.

Lost or Delayed Orders

• If your package status is not updated or is significantly delayed beyond 7 days past the estimated time, please contact our customer support team immediately. We will initiate a logistics investigation and manage the resolution of your order.
• We do not ship to P.O. Box addresses. Orders must be shipped only to the address provided during checkout.

Order Cancellation Policy

Order cancellation must be requested before the package has been shipped (typically within 1–2 business days for stock items or before production begins for custom items). Once the package is in transit, the order cannot be canceled or intercepted.